Mail-In Service

We offer Mail-In Repair Services for Macbook Pro Laptops, Windows Laptops, Professional Video Cameras and more.


If you live outside of New York City,
 But would like to repair your unit, check out our Mail-In Option below.  
We will fix it and send it back to you. 


Please make sure to include
Your contact details and a brief description of the problem you are experiencing with your unit. 






Our simple 7-Step Mail-In-Service 

  1. Contact us to get any questions regarding the repair answered.

  2. Pack your unit very well. Include your contact info and a brief description of the problem to speed up the repair process.

  3. Send it to us, our address is right below.

  4. You will be contacted as soon as we receive and diagnose you unit, usually takes one day.

  5. Approve the repair cost, and we will repair your unit within the next 2-4 business days.

  6. Once repair is done we will send you an email or give you a call, letting you know your unit is ready and payment is due.

  7. Your unit will be packed carefully and shipped back to you by UPS Ground, or if you request, any other shipping option.

Shipping Cost Throughout the US is  $19 by UPS Ground, Well Packed. 
Prices for other shipping options vary by the weight and size of your unit.


    
  Hi-Tech Electronics
  47 Canal St
  New York, NY 10002
  
  (212) 219-3794
  (212) 219-3091

  Mon - Fri:  9:30am - 6:00pm
  Sat:  10:00am - 5:00pm
  Sun:  Closed



*In case if your Unit is not repairable or if you change your mind about repairing it, you are required to pay for shipping charges only. Standard shipping charges throughout the United States are $19 by UPS Ground. You will NOT be required to pay any fees for diagnostics or repair parts.

 *In case the repair exceeds 4 business days due to special order parts we will notify you. 

We Give A WARRANTY PERIOD OF 95 DAYS, starting the day you receive your Item.